Rules and Regulations for Using TopSend
These rules have been established for the correct, safe, and fair use of TopSend services, and all users are required to comply with them. Non-compliance may result in account restrictions or suspension.
1. General Terms of Use and Scope of Services
- • Using TopSend for the following digital services is permitted:
- Sending recharge and internet packages to Afghanistan
- Sending recharge and internet packages to Turkey
- Sending recharge and internet packages to Pakistan
- Selling IMO Diamonds
- Selling Free Fire Diamonds
- Selling PUBG UC
- Other digital products announced on the platform
- • All services are provided digitally and are non-refundable after successful delivery.
- • Each user is only allowed to use their own personal account.
- • Using the service means full acceptance of TopSend's terms and conditions.
2. User Information Rules
- • Entering the correct phone number, game ID, account identifier, or recipient information is mandatory.
- • The user is responsible for any errors in the entered information.
- • Changing or editing an order after payment is not possible.
3. Payment Rules
- • Payment is only made through official methods announced on the platform.
- • Using someone else's card or bank account without legal permission is prohibited.
- • If a suspicious payment is detected, the transaction may be stopped, reviewed, or cancelled.
- • In case of a payment dispute (Chargeback), TopSend reserves the right to provide transaction documentation to the payment service provider.
4. Service Delivery Rules
- • Service delivery is usually instant, but may be delayed due to technical issues, operator disruptions, or third-party systems.
- • TopSend is not responsible for problems caused by telecom operators, gaming platforms, or third-party service providers.
- • After successful delivery, cancellation or refund is not possible.
5. Gaming Products Rules
- • TopSend is an independent seller of digital products and has no official affiliation or representation with game developers (including PUBG, Free Fire, or IMO).
- • The user is responsible for complying with the terms and conditions of each game.
- • TopSend will not be held responsible if a game account is banned due to violation of that game's rules.
6. Discounts and Campaigns Rules
- • Each discount code is only valid according to the announced conditions.
- • Creating multiple accounts to abuse discounts is prohibited.
- • In case of violation, the discount will be cancelled and the user's account may be suspended.
7. Security and Technical Rules
- • Attempting to hack, disrupt, reverse engineer, or abuse the system is prohibited.
- • Using bots, scripts, or automated tools is not allowed.
- • If unusual activity is detected, the user's account may be temporarily restricted.
8. Sanctions and Financial Regulations
- • Use of services must comply with international sanctions laws, AML, and CTF regulations.
- • TopSend reserves the right to perform identity verification (KYC) when necessary.
- • Providing false information during the KYC process will result in account suspension.
9. Account Suspension and Restriction Rules
A user's account may be suspended in the following cases:
- • Violation of terms or conditions of use
- • Suspicious or fraudulent activity
- • Abuse of the payment system or discounts
- • Payment disputes or unjustified refunds
- • Orders from legal or financial authorities
10. Communications and Notifications Rules
- • Notifications are sent via email, SMS, or app notifications.
- • System messages cannot be disabled.
- • Promotional messages can be unsubscribed from.
11. Changes to Rules
- • TopSend may update the terms and conditions.
- • The new version will be announced through the website or app.
- • Continued use means acceptance of changes.
12. Support and Contact
If you have questions or issues, users can contact support:
support@topsend.app
WhatsApp & Telegram: +46 72 841 12 01